SHIPPING & RETURNS

Shipping Policy

Thank you for visiting and shopping at Kye Cosmetics by Lipsey.

 Following are the Terms and Conditions that constitute our Shipping Policy.

 

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on Sundays or Holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Damages

Kye Cosmetics by Lipsey is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

Thanks for shopping at Kye Cosmetics by Lipsey

 

Returns

Due to Covid- 19 we currently are not accepting returns. Sorry for any inconvenience.

Refunds

Due to Covid-19 we are not doing any returns and refunds, we strongly encourage our customers to double check the items you are looking to purchase before checking out.

 

If you are not entirely satisfied with your purchase, we're here to help.

Although we are not doing returns and refunds at this time, we still encourage our customers to contact us if it’s been an error with you package.

 

Email: kyecosmetics.bylipsey@gmail.com